Department:
Network Group
Location:
Lagos
Job Description:
* Ensure timely review and approval of acceptance, testing, integration and cutover documentation related to regional operations
* Ensure that a routine programme is in place and monitor the performance of these O&M radio routines in the assigned region
* Ensure performance of BTS integration and acceptance tests in the assigned region.
* Ensure prompt availability of information on inventory of FSE within the assigned region.
* Review and recommend operation and maintenance procedures for regional FSE operations
* Ensure that the processes and procedures are followed through in all FSE activities within the assigned region.
* Prepare estimates annual budgetary needs (OPEX) for assigned region.
· Perform routine O&M procedures as prescribed for the Power, Transmission and BTS Radio networks.
· React to emergency faults and ensure that all faults are rectified promptly within contracted SLA.
· Ensure provision of power (requisite quality) to all sites within purview 24 hours a day
· Implement cross connect equipment in his designated area of the MTN Network
· Compile information on and report on the availability of the transmission network in light of the Service Level Agreement (SLA).
* To swiftly diagnose and clear any faults or alarms assigned by trouble ticket, or ensure escalation within time period stipulated in SLAs to correct parties if unable to fix. To close or forward all trouble tickets promptly.
* Maintain a sound working relationship between the network operations section and all associated parties, within the company and external.
* Implement approved software changes as directed with change requests.
* Ensure maintenance work undertaken by contractors meets MTN Nigeria’s specification.
* Ensure that all planned network expansions take place on schedule, Transmission spectrum, transceiver upgrades and downgrades, rectifier upgrades etc. to ensure customer satisfaction.
* Maintain a comprehensive set of records of all transmission links, BTS sites, power equipment and spares for all sites within designated area.
* Ensure all security and network Integrity documentation is completed and adhered to.
* Liaise with diesel contractors to ensure on-scheduled supply of diesel to sites within purview
Job Conditions: Tool of trade vehicle provided Normal MTNN working conditions National travel Valid drivers license. On stand by 24/7 through out the year
Reporting To: Regional Technical Officer
Required Skills:
Three (3) years hands-on radio network operations and maintenance experience in GSM environment, with at least two (2) years in a team leadership role.
Employment Status :
Permanent
Qualification:
B.Sc Electrical/Electronics (Telecommunications)
This vacancy expires on 9/25/2008
Apply online at www.mtnonline.com/careers
Saturday, September 13, 2008
Job Title: Team Lead Switch Operations (Port Harcourt)
Job Title
Team Lead Switch Operations (Port Harcourt)
Department:
Network Group
Location:
Rivers
Job Description:
* Ensure proper integration of new network elements at the regions
* Ensure proper integration of new BTS/TX sites and conduct acceptance tests
* Ensure constant tracking, monitoring and resolving of faults using approved switch processes and procedures and the Ericsson Exchange Library at the regions
* Escalate unresolved faults to HLS
* Ensure proper implementation of change requests/planned work using switch procedures at the region
* Monitor performance statistics and generate weekly reports
* Ensure prompt update of switch records such as billing back up, weekly dumps, test load etc
* Reparent sites within the region using up to date switch procedures and Ericsson Exchange Library
* Ensure routine maintenance on all networks nodes within the region
Job Conditions: Normal MTNN working conditions Local Travel Valid Drivers license On stand by 24/7 through out the year
Reporting To: National Switch Operations Manager
Required Skills:
Five (5) years hands-on experience core network operations and maintenance in GSM environment
Employment Status :
Permanent
Qualification:
B.Sc. Electrical/Electronics(Telecommunications)
This vacancy expires on 9/25/2008
Apply online at www.mtnonline.com/careers
Team Lead Switch Operations (Port Harcourt)
Department:
Network Group
Location:
Rivers
Job Description:
* Ensure proper integration of new network elements at the regions
* Ensure proper integration of new BTS/TX sites and conduct acceptance tests
* Ensure constant tracking, monitoring and resolving of faults using approved switch processes and procedures and the Ericsson Exchange Library at the regions
* Escalate unresolved faults to HLS
* Ensure proper implementation of change requests/planned work using switch procedures at the region
* Monitor performance statistics and generate weekly reports
* Ensure prompt update of switch records such as billing back up, weekly dumps, test load etc
* Reparent sites within the region using up to date switch procedures and Ericsson Exchange Library
* Ensure routine maintenance on all networks nodes within the region
Job Conditions: Normal MTNN working conditions Local Travel Valid Drivers license On stand by 24/7 through out the year
Reporting To: National Switch Operations Manager
Required Skills:
Five (5) years hands-on experience core network operations and maintenance in GSM environment
Employment Status :
Permanent
Qualification:
B.Sc. Electrical/Electronics(Telecommunications)
This vacancy expires on 9/25/2008
Apply online at www.mtnonline.com/careers
Job Title :Project Coordinator
Department:
Capital Programs Group
Location:
Lagos
Job Description:
* Provide technical expertise in design and construction of all MTNN buildings and installations – technical and non technical including floor plan enhancements (office partitioning), alterations and renovations
* Prepare briefs and specifications from client (user departments) requirements for consultants and contractors use
* Liaise with consultants and contractors to intimate them of design briefs and unique specifications and coordinate development of project design, necessary documentation and regulatory approvals
* Provide expert recommendation and guidance in tender process and procedures, represent MTNN in tenders meetings
* Review facilities plans and construction contract bid documents and specifications for technical and/or non-technical projects applying knowledge of design, construction procedures, building codes and byelaws. Make necessary amendments in liaison with the user departments and in compliance to MTNN building policies and specifications
* Conducts pre-construction conference and overview orientation of final project designs drawings and specifications with project architects, consultants and appropriate MTNN personnel
* Flag off and continuously monitor construction progress through regular on-site inspection and review. Monitor project progress in terms of quality, time and cost to ensure value for money and building according to specification
* Ensure strict adherence to all MTNN building and safety policies
* Initiate and control site related processes and procedures including attending site meetings
* Review and recommend necessary approval of construction pay estimates, change order proposals and other construction contract documents
* Prepare and present periodic project progress reports as required
* Control close out and handover each project to client departments
* May provide consulting services to user departments and/or divisions within area(s) of architectural specialty
Job Conditions: Must have valid drivers license Open plan office
Reporting To: Project Manager
Required Skills:
* Between 5-10 years experience
* Cognate experience should include professional practice in a reputable architecture firm, hands-on project management experience including on-site monitoring and review
Employment Status :
Permanent
Qualification:
B.Arch/M.Sc. Architecture Registered member of the Architects Registration Council of Nigeria (ARCON)
This vacancy expires on 9/25/2008
Apply online at www.mtnonline.com/careers
Capital Programs Group
Location:
Lagos
Job Description:
* Provide technical expertise in design and construction of all MTNN buildings and installations – technical and non technical including floor plan enhancements (office partitioning), alterations and renovations
* Prepare briefs and specifications from client (user departments) requirements for consultants and contractors use
* Liaise with consultants and contractors to intimate them of design briefs and unique specifications and coordinate development of project design, necessary documentation and regulatory approvals
* Provide expert recommendation and guidance in tender process and procedures, represent MTNN in tenders meetings
* Review facilities plans and construction contract bid documents and specifications for technical and/or non-technical projects applying knowledge of design, construction procedures, building codes and byelaws. Make necessary amendments in liaison with the user departments and in compliance to MTNN building policies and specifications
* Conducts pre-construction conference and overview orientation of final project designs drawings and specifications with project architects, consultants and appropriate MTNN personnel
* Flag off and continuously monitor construction progress through regular on-site inspection and review. Monitor project progress in terms of quality, time and cost to ensure value for money and building according to specification
* Ensure strict adherence to all MTNN building and safety policies
* Initiate and control site related processes and procedures including attending site meetings
* Review and recommend necessary approval of construction pay estimates, change order proposals and other construction contract documents
* Prepare and present periodic project progress reports as required
* Control close out and handover each project to client departments
* May provide consulting services to user departments and/or divisions within area(s) of architectural specialty
Job Conditions: Must have valid drivers license Open plan office
Reporting To: Project Manager
Required Skills:
* Between 5-10 years experience
* Cognate experience should include professional practice in a reputable architecture firm, hands-on project management experience including on-site monitoring and review
Employment Status :
Permanent
Qualification:
B.Arch/M.Sc. Architecture Registered member of the Architects Registration Council of Nigeria (ARCON)
This vacancy expires on 9/25/2008
Apply online at www.mtnonline.com/careers
Job Title :Performance Analyst
Department:
Human Resources
Location:
Lagos
Job Description:
* Provide support in the implementation of IPF across the organization
* Provide enlightenment to staff regarding the IPF and recognition programmes
* Assist with the implementation and coordination of employee performance management PPP’s and communication
* Maintain the performance management database and files – electronic and physical databases
* Provide general HR performance reports and specific IPF reports as requested
* Manage and implement the MTN recognition programme (Y’elloStars) across the organization
* Manage and implement HR recognition scheme (HRE Award) across HR Division
* Develop, implement and manage all Club 0803 annual calendar of activities for all regions
* Provide MTNN staff support with Club 0803 queries
* Work with agency to manage appearance and content of the club 0803 website
* General administrative function of filing both hard and soft copies of documents
Job Conditions: General working conditions May be required to work extra hours
Reporting To: Performance Specialist
Required Skills:
* Four(4) year experience of which Two(2) years in performance management/coordinating staff recognition programmes
* Experience in a project management environment
Employment Status :
Permanent
Qualification:
First degree preferably in the social sciences or any other relevant degree
This vacancy expires on 9/23/2008
Apply online at www.mtnonline.com/careers
Human Resources
Location:
Lagos
Job Description:
* Provide support in the implementation of IPF across the organization
* Provide enlightenment to staff regarding the IPF and recognition programmes
* Assist with the implementation and coordination of employee performance management PPP’s and communication
* Maintain the performance management database and files – electronic and physical databases
* Provide general HR performance reports and specific IPF reports as requested
* Manage and implement the MTN recognition programme (Y’elloStars) across the organization
* Manage and implement HR recognition scheme (HRE Award) across HR Division
* Develop, implement and manage all Club 0803 annual calendar of activities for all regions
* Provide MTNN staff support with Club 0803 queries
* Work with agency to manage appearance and content of the club 0803 website
* General administrative function of filing both hard and soft copies of documents
Job Conditions: General working conditions May be required to work extra hours
Reporting To: Performance Specialist
Required Skills:
* Four(4) year experience of which Two(2) years in performance management/coordinating staff recognition programmes
* Experience in a project management environment
Employment Status :
Permanent
Qualification:
First degree preferably in the social sciences or any other relevant degree
This vacancy expires on 9/23/2008
Apply online at www.mtnonline.com/careers
Job Title: Product Manager Post paid
Department:
Marketing and Strategy
Location:
Lagos
Job Description:
* Input into the development and implementation of business strategies from a product perspective
* Identify current and evolving opportunities for mobile operators
* Monitor, track and evaluate strategies for customer acquisition, spend and loyalty from a product perspective
* Manage the assigned product requirements process including elicitation, analysis and specifications
* Implement more efficient methods for developing product specifications and market strategies
* Define the needs of the target segment to be delivered via postpaid platforms and conceive wow services to meet such needs in alignment with MTNN objectives and business plan
* Create product/service requirement documents to facilitate implementation : Define, document and develop products, services and applications for customers on post paid platform
* Include market requirement documents, feature descriptions and use cases, storyboards and data flow diagrams
* Negotiate rules with market segments and technical teams ensuring that the customer needs are met while optimizing platforms and resources in the medium term
* Drive the creation and execution of cross functional project plans for product build and release
* Manage issues and risks in project and proactively communicate to project team and management
* Oversee the design, development and implementation of business and technical processes related to new products
* Analyze campaign and customer data to provide conclusions, implications and actionable recommendations designed to improve the quality of future relationship and service to customers
* Develop product quality acceptance criteria and ensure compliance of all assigned developments
* Review product releases (post-implementation) to ensure that documentation and product functionality are consistent
* Drive successful launch of product and participate in key sales situations for the product
* Refine products continuously to take advantage of untapped revenue opportunities within the Postpaid segment
* Monitor, analyze and report on relevant competitors, customer and market data using primary or third party research
* Provide insight on strategic impact of competitive actions and customer and market trends
* Input content, positioning and messaging for relevant customer loyalty and product activities, ensuring that internal and external communications align with and resonate with the target audience
* Evaluate viability of identified partnering opportunities for complementary third –party products to broaden company’s product line
* Manage suppliers directly or indirectly (where required) for product delivery
* Input effectively to system selection and validation
* Forecast in conjunction with Marketing Services/Business Intelligence, Business implications of new products, services and applications
Job Conditions: International and national travel Long working hours Open plan office
Reporting To: Head Product and Data Services
Required Skills:
* Eight(8) years work experience of which:
* Three(3) years in Product Design or Service creation and management preferably within the wireless/mobile industry
* Product Development, Marketing and Project Management experience
* Marketing or Strategy Consulting
* Articulate understanding of systems, networks and mobile telecoms and mobile applications very useful
Employment Status :
Permanent
Qualification:
A first degree in any Social Science discipline, Engineering or Computer Science
This vacancy expires on 9/23/2008
Apply online at www.mtnonline.com/careers
Marketing and Strategy
Location:
Lagos
Job Description:
* Input into the development and implementation of business strategies from a product perspective
* Identify current and evolving opportunities for mobile operators
* Monitor, track and evaluate strategies for customer acquisition, spend and loyalty from a product perspective
* Manage the assigned product requirements process including elicitation, analysis and specifications
* Implement more efficient methods for developing product specifications and market strategies
* Define the needs of the target segment to be delivered via postpaid platforms and conceive wow services to meet such needs in alignment with MTNN objectives and business plan
* Create product/service requirement documents to facilitate implementation : Define, document and develop products, services and applications for customers on post paid platform
* Include market requirement documents, feature descriptions and use cases, storyboards and data flow diagrams
* Negotiate rules with market segments and technical teams ensuring that the customer needs are met while optimizing platforms and resources in the medium term
* Drive the creation and execution of cross functional project plans for product build and release
* Manage issues and risks in project and proactively communicate to project team and management
* Oversee the design, development and implementation of business and technical processes related to new products
* Analyze campaign and customer data to provide conclusions, implications and actionable recommendations designed to improve the quality of future relationship and service to customers
* Develop product quality acceptance criteria and ensure compliance of all assigned developments
* Review product releases (post-implementation) to ensure that documentation and product functionality are consistent
* Drive successful launch of product and participate in key sales situations for the product
* Refine products continuously to take advantage of untapped revenue opportunities within the Postpaid segment
* Monitor, analyze and report on relevant competitors, customer and market data using primary or third party research
* Provide insight on strategic impact of competitive actions and customer and market trends
* Input content, positioning and messaging for relevant customer loyalty and product activities, ensuring that internal and external communications align with and resonate with the target audience
* Evaluate viability of identified partnering opportunities for complementary third –party products to broaden company’s product line
* Manage suppliers directly or indirectly (where required) for product delivery
* Input effectively to system selection and validation
* Forecast in conjunction with Marketing Services/Business Intelligence, Business implications of new products, services and applications
Job Conditions: International and national travel Long working hours Open plan office
Reporting To: Head Product and Data Services
Required Skills:
* Eight(8) years work experience of which:
* Three(3) years in Product Design or Service creation and management preferably within the wireless/mobile industry
* Product Development, Marketing and Project Management experience
* Marketing or Strategy Consulting
* Articulate understanding of systems, networks and mobile telecoms and mobile applications very useful
Employment Status :
Permanent
Qualification:
A first degree in any Social Science discipline, Engineering or Computer Science
This vacancy expires on 9/23/2008
Apply online at www.mtnonline.com/careers
Job Title :Program Manager
Department:
Sales and Distribution
Location:
Lagos
Job Description:
* Define and develop project plans for Sales & Distribution
* Define methodologies for the department
* Identify problems that affect the Sales & Distribution Programme Office and manage projects to achieve the development and implementation of solutions accordingly (includes planning in terms of funding, staffing and resource acquisition)
* Ensure project plans are aligned with the overall organizational objectives
* Prioritize and coordinate all projects
* Facilitate the development of project plans and ensure these are aligned to overall project plans(includes implementation, risk mitigation and contingency plans)
* Ensure all projects are well defined in terms of detailed project deliverables and time frames
* Review success of project planning post implementation
* Manage and monitor the implementation of all projects against the overall project plan
* Determine staff requirements for each project and allocate available resources to various projects
* Manage, coordinate and monitor the implementation of all projects against the project plans
* Identify reasons for delays in projects and plan activities to overcome these
* Identify and respond to risks/escalated problems through out the project cycle
* Ensure the performance of project managers is up to the required standard during the implementation of the project plan
* Determine staff requirements for each project and allocate available resources to various projects
* Provide Channel Support
* Ensure projects are aligned with channel deliverables
* Ensure all channel project initiatives are integrated with overall Sales & Distribution objectives
Job Conditions: May be required to work extended hours
Reporting To: Senior Manager Sales Channel
Required Skills:
* Six(6) years applicable business experience including formal project management experience in a Telecommunications Business environment
* Two(2) years management experience
* Experience in scheduling work tasks and administering project budget
* An understanding of project management methods and practices including methods of preparing designs, plans, specifications, estimates, reports and recommendations
* Telecommunications experience (especially GSM-Cellular ) is an advantage
Employment Status :
Permanent
Qualification:
Relevant first degree preferably in the Sciences Professional Project Management certification is an advantage
This vacancy expires on 9/23/2008
Apply online at www.mtnonline.com/careera
Sales and Distribution
Location:
Lagos
Job Description:
* Define and develop project plans for Sales & Distribution
* Define methodologies for the department
* Identify problems that affect the Sales & Distribution Programme Office and manage projects to achieve the development and implementation of solutions accordingly (includes planning in terms of funding, staffing and resource acquisition)
* Ensure project plans are aligned with the overall organizational objectives
* Prioritize and coordinate all projects
* Facilitate the development of project plans and ensure these are aligned to overall project plans(includes implementation, risk mitigation and contingency plans)
* Ensure all projects are well defined in terms of detailed project deliverables and time frames
* Review success of project planning post implementation
* Manage and monitor the implementation of all projects against the overall project plan
* Determine staff requirements for each project and allocate available resources to various projects
* Manage, coordinate and monitor the implementation of all projects against the project plans
* Identify reasons for delays in projects and plan activities to overcome these
* Identify and respond to risks/escalated problems through out the project cycle
* Ensure the performance of project managers is up to the required standard during the implementation of the project plan
* Determine staff requirements for each project and allocate available resources to various projects
* Provide Channel Support
* Ensure projects are aligned with channel deliverables
* Ensure all channel project initiatives are integrated with overall Sales & Distribution objectives
Job Conditions: May be required to work extended hours
Reporting To: Senior Manager Sales Channel
Required Skills:
* Six(6) years applicable business experience including formal project management experience in a Telecommunications Business environment
* Two(2) years management experience
* Experience in scheduling work tasks and administering project budget
* An understanding of project management methods and practices including methods of preparing designs, plans, specifications, estimates, reports and recommendations
* Telecommunications experience (especially GSM-Cellular ) is an advantage
Employment Status :
Permanent
Qualification:
Relevant first degree preferably in the Sciences Professional Project Management certification is an advantage
This vacancy expires on 9/23/2008
Apply online at www.mtnonline.com/careera
Job Title:Infrastructure Planning Engineer
Department:
Network Group
Location:
Lagos
Job Description:
* Produce infrastructure input to RFT documents from GSM and MDNS customers in the region
* Define the SOW and BOM for MDNS customers in the regions
* Undertake a bi-monthly infrastructure audit in the regions
* Plan and ensure that intra switch infrastructure capacity is in the regions
* Plan and ensure that infrastructure is in place to support market/innovative VAS products deployment in the region
Job Conditions: General MTNN working conditions Extra working hours may be required
Reporting To: Infrastructure Development Manager
Required Skills:
* 2 years experience in detailed ELP and FOC route survey, infrastructure design and access equipment (network elements) connection.
* Experience with GSM, TDMA, CDMA networks will be an added advantage
Employment Status :
Permanent
Qualification:
Bachelors Degree in Civil Engineering/Electrical/Electronics or equivalent
This vacancy expires on 9/23/2008
Apply at www.mtnonline.com/careers
Network Group
Location:
Lagos
Job Description:
* Produce infrastructure input to RFT documents from GSM and MDNS customers in the region
* Define the SOW and BOM for MDNS customers in the regions
* Undertake a bi-monthly infrastructure audit in the regions
* Plan and ensure that intra switch infrastructure capacity is in the regions
* Plan and ensure that infrastructure is in place to support market/innovative VAS products deployment in the region
Job Conditions: General MTNN working conditions Extra working hours may be required
Reporting To: Infrastructure Development Manager
Required Skills:
* 2 years experience in detailed ELP and FOC route survey, infrastructure design and access equipment (network elements) connection.
* Experience with GSM, TDMA, CDMA networks will be an added advantage
Employment Status :
Permanent
Qualification:
Bachelors Degree in Civil Engineering/Electrical/Electronics or equivalent
This vacancy expires on 9/23/2008
Apply at www.mtnonline.com/careers
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